Privacy Policy

Privacy Policy

This privacy policy (the "Policy") sets out how Continuum Energy, L.L.C. ("Continuum," "we" or "us") collects, uses, discloses and protects any information that you give us when you access or use this website (the “Service”).

Information We Collect

Information You Provide to Us: We collect any information that you submit to us voluntarily through the Service or provide to us in any other way. We collect information when you create an online account or profile; use the interactive areas and features of our Service; make an online purchase; request customer service; and when you email, call, or otherwise communicate with us. Information Collected Automatically: We receive and store certain types of information automatically when you interact with our Service. This information may include your IP address, browsing behavior while on our site, browser and device characteristics, referring URLs, the operating system you are using, and third party links that you click on or other content that you may access or download from the Service.

Email: When you email us, we are collecting the information you include in your email communication to us.

Cookies and Tracking Technologies: A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We, and our third party vendors, use cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve the Service in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How We Use Your Information

Pursuant to the terms of this Policy, we may use the information we collect from you to:

  • provide and deliver products and services, process and complete transactions, and send you related information, including purchase confirmations, invoices, updates, security alerts, recall notices and support and administrative messages;
  • investigate and prevent fraudulent transactions and other illegal activities;
  • respond to your comments and questions and provide customer service;
  • communicate with you about Continuum products, services, offers, promotions, news, upcoming events, and other information we think will be of interest to you;
  • monitor and analyze trends, usage and activities;
  • personalize the Service and provide content, or features that are targeted toward your interests; and
  • provide, maintain, and improve the Service or our overall business.

Sharing Your Information

The information we collect is used to improve the content and the quality of our Service, and without your consent we will not otherwise sell, license or share your personal information to/with any other party(s) for commercial purposes, except: (a) to provide the Service, (b) when we have your permission, and/or (c) or under the following instances: Affiliates: We may share the information we collect with our subsidiaries and affiliates, for operational, marketing and promotional purposes.

Service Providers: We may share your information with our third-party service providers that support various aspects of our business operations (e.g., web hosting, storage, shipping, fulfillment, mobile marketing, analytics providers, call center service providers, vendors, and payment processors). When we do use an outside company, we use contractual or other appropriate means to ensure that personal information is used in a manner that is consistent with this Policy.

Legal Disclosure and Business Transfers: We may disclose your information as permitted or required by law without your consent, if we are compelled to release information by a court of law or other person or entity with jurisdiction to compel production of such information (e.g., subpoenas). Additionally, if we have reasonable grounds to believe information could be useful in the investigation or prevention of improper or unlawful activity (i.e., suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use a), we may disclose information voluntarily to law enforcement agencies or other appropriate investigative bodies without obtaining your consent before doing so.

Continuum may sell, transfer or otherwise share some or all of its assets, including any information we collect from you, in connection with a merger, acquisition, reorganization, change in control, or sale of assets or in the event of bankruptcy.

Links to Third-Party Websites

Our Service may contain links to other websites of interest. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. Once you have used these links to leave our Service, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Securing Your Personal Info

Continuum endeavors to safeguard your personal information to ensure that such personal information is protected from loss, theft, unauthorized access, or disclosure. However, hardware or software failure, the inherent insecurity of the Internet and other factors, may compromise the security of your information at any time. Therefore we cannot guarantee the security of your personal information.

Children and Minors

The Service is not intended for use by minors under the age of 13 and we do not knowingly solicit any information from or market to such minors. If you are a parent or legal guardian who discovers that your child has provided us with information without your consent, please contact us.


We may periodically update this Policy at our sole discretion. We will post any changes to this Policy to our website. Please ensure that your primary email address on file with us is correct. You can update or correct certain information through the Service. To do so, please visit your My Continuum account, where you can access and modify your individual preferences and some of your personal information.

Contacting Us

Please contact us with any questions, comments or concerns about this Policy.